Career Path: From IT Support to Cyber Security Analyst

 Transitioning from an IT Support role to a Cyber Security Analyst is one of the most practical and rewarding career moves in the tech industry. As cyber threats continue to grow in both frequency and complexity, the demand for skilled cybersecurity professionals is at an all-time high. If you're currently in IT support and looking to level up your career, cybersecurity offers a clear and attainable path—especially in 2025.

Why IT Support Is a Great Starting Point

IT Support professionals already possess many foundational skills necessary for a successful career in cybersecurity. These include troubleshooting hardware and software issues, understanding network protocols, managing user permissions, and maintaining system security. These skills form a strong base for more advanced cybersecurity concepts such as vulnerability assessment, threat detection, and incident response.

Moreover, IT support roles expose you to real-world IT infrastructure, system behaviors, and user challenges—all of which are crucial when defending systems against cyber attacks.

Step-by-Step Career Path

1. Understand the Basics of Cybersecurity

Start by familiarizing yourself with core cybersecurity concepts:

What are malware, phishing, ransomware, and DDoS attacks?

How do firewalls, antivirus software, and intrusion detection systems work?

What is the importance of data encryption and multi-factor authentication?

Free resources like Cybrary, Khan Academy, or YouTube tutorials can help you build your foundational knowledge.

2. Get Certified

Certifications can validate your skills and make you stand out to employers. Recommended beginner-level certifications include:

CompTIA Security+ – Ideal for entry-level professionals transitioning into cybersecurity.

Certified Ethical Hacker (CEH) – Provides knowledge of hacking tools and techniques.

Cisco’s CCNA CyberOps – Focuses on monitoring and responding to security threats.

These certifications demonstrate your commitment to learning and help bridge the gap between IT support and security roles.

3. Build Hands-On Experience

You can begin practicing basic security tasks in a home lab using virtual machines or tools like Kali Linux, Wireshark, and Metasploit. Simulated environments such as Hack The Box or TryHackMe offer interactive, gamified cybersecurity exercises that are beginner-friendly.

Also, try to take on security-related tasks in your current IT support job. This might include managing antivirus software, monitoring user access logs, or assisting with security audits.

4. Apply for Entry-Level Cyber Security Roles

Once you've built your skills and obtained at least one certification, start applying for roles like:

Security Operations Center (SOC) Analyst

Junior Cyber Security Analyst

Information Security Specialist

IT Security Technician

These roles provide the hands-on experience and exposure needed to grow further in the cybersecurity field.

Final Thoughts

Moving from IT support to a cybersecurity analyst is not only achievable—it’s a logical progression in the tech career ladder. With the right training, certifications, and practical experience, you can transition into a high-demand, high-paying field that offers long-term growth and the satisfaction of protecting digital systems from evolving threats.

Cybersecurity isn’t just a career; it’s a mission—and your journey can start today.

Read more

What are the biggest cyber security threats to IoT devices?

The Most Common Cyber Threats and How Training Can Prevent Them

Visit Our Quality Thought Training Institute

Get Directions